Robertson County Vacations & Trips from $400

I hardly ever leave a bad review, but I was so disappointed in this hotel. We weren’t made aware that they were under construction, or that the continental breakfast would not be available. There was dust and equipment everywhere, even the hallways were dirty. When we got to our room, there were gummy bears and empty Capri Suns on the floor of our room, dirt in the sink, and hair in the tub. There was no sheet on the pull-out sofa bed, or pillows and blankets for it. The water for the shower never got warm. If we were planning to stay in a cheap motel, I would expect this. But not at here. The front desk was understaffed and the women there were trying their best to handle the massive influx of guests in town for various events, but were obviously not getting help from management. I won’t be going back to this hotel. If there’s construction or a change to available amenities, that should be communicated with guests before they arrive. Do better!

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The host was unfriendly and targeting. After receiving paid confirmation, the host called and inquired on the reason for stay and adamantly referred to the community as “protected” with closely monitored noise ordinances. Mind you, the apartment is directly across for the stadium. The area is riddled with the homeless population. Another conversation centered around “no parties” allowed and strict guest limits. At no time did we discuss or suggest we were having a get together and our reservation was a party of 2 with a 6 party posted limit. We had to contact customer service because the host encouraged us to cancel via the app due not being a “good fit” for this protected community. I would be mindful of hosts who charge outrageous security deposits for short stays. I would not recommend this property. There are other great places nearby and more friendly who offer more amenities.